Why Trade with Us
Be part of our success and become a trade customer. Whether you’re an online retailer, multiple or independent retailer, Babyface can offer you a service to fit your business needs.
We have a minimum order spend of £100 if you are an independent retailer.
We offer a dropship service for online retailers and our direct dispatch pricing structure reflects this.
For more info on our terms and conditions click here
Frequently Asked Questions
What if something is damaged when I receive my order?
Please contact us via email or phone within 48hours of receiving your order to report any damage. We can then arrange for a replacement to be sent out.
What is the cost of delivery?
Our delivery charge is £5.95 for orders up to 20kg. All prices exclude VAT.
What is your delivery time?
We aim to deliver all orders within 3 -5 days. You will receive a confirmation email and tracking number once the order has been received and dispatched.
Do you have a minimum quantity per order?
The only product we have a minimum quantity on is the fabric letters, the minimum is three letters per order.
What are your terms for drop shipping my orders?
We can drop ship orders to addresses in mainland UK only. We are currently unable to drop ship orders overseas.
Are all your products available for drop shipping?
Yes, all our products are available to drop ship.
What if something is out of stock?
Out of stock items are listed as ‘out of stock’ on the site. If you would like to place an order for an item that is out of stock, please email us and we can place the order on hold until new stock arrives.
Where can I get access to your images?
Please email us for a link to our FTP site. Our images should be used as shown and not be altered in any way.
Can I come and see your products or view some samples?
Yes, we don’t have a studio, but you are welcome to come to our offices and warehouse in Surrey and see the products and meet the team.
What are your best sellers?
If you would like help selecting products to order please email us, we will be happy to assist. It depends on your target customer and what requirements you have for your shop or online site.